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Home Page Problems

Posted: Sat Sep 26, 2020 7:08 am
by robow8
For the last couple of days, I've been getting an error, "This page isn’t working right nowwww.highsierratopix.com can't currently handle this request.
HTTP ERROR 500" On Chrome and Edge. If I Google HST, I can get to the forums and other stuff.
Don't know if it's just me (probably), or if it's affecting everyone.
Thanks

Re: Home Page Problems

Posted: Sat Sep 26, 2020 8:15 am
by SweetSierra
I've also had the same error message, also from the last couple of days. But if I google High Sierra Topix community I can access the site.

Re: Home Page Problems

Posted: Sat Sep 26, 2020 8:18 am
by ERIC
I haven't seen that error myself, but I'll flush the cache and see if that helps. I suggest doing the same on your browsers. If that doesn't help, we'll move on to other options.

Re: Home Page Problems

Posted: Sat Sep 26, 2020 10:32 am
by ERIC
@copeg and I took a deeper look and realized that there was a directory missing that I might have inadvertently moved. It's back now, and looks like some things that were broken are now fixed. Please let us know if you have any further issues.

Re: Home Page Problems

Posted: Sat Sep 26, 2020 10:37 am
by robow8
ERIC wrote: Sat Sep 26, 2020 10:32 am @copeg and I took a deeper look and realized that there was a directory missing that I might have inadvertently moved. It's back now, and looks like some things that were broken are now fixed. Please let us know if you have any further issues.
LOL, I just got on to say that I cleared my cache and that things look to be good again!
Thanks for whatever worked!

Re: Home Page Problems

Posted: Sat Sep 26, 2020 11:32 am
by ERIC
It was my bad! Our hosting company sent me a not-so-nice email saying we were over our storage limit, so I had to scramble to backup and delete backup files and such to reduce to the limit or risk having the account suspended. I just moved one folder too many, I guess lol.